Here at Colorproof, we’re motivated by one thing, and one thing only: healthy, colorful hair.
Okay, that’s technically two things, but we don’t believe anyone should have to choose between vibrant color and happy hair. That’s why everything in our color-boosting collection is backed by our Risk-Free 30-Day Money Back Guarantee policy!
Yep, you read that right. You can return every Colorproof product for a full refund within 30 days of purchase. The only exception is our line of Biorepair® solutions, which has a 60-day money-back return policy.
Ready to give a new Colorproof product a try? We know you’ll love the results, but in case something doesn’t work for you, here’s a rundown of our risk-free guarantee.
The Colorproof 30-Day Return Policy
Standing Behind Our Product Performance
The philosophy behind our return policy is simple. Hair care and color care are personal, so we only want you to use products that boost your hair goals. We are so confident that our color-focused products will help you achieve the hair of your dreams that we would rather you try them for yourself risk-free than not at all!
Because, as always, the proof is in the color! No matter the product, we strive to provide unsurpassed color protection or your money back. And that’s a promise.
How to Receive a Full Refund
If you ordered from our website and aren’t satisfied with the results, you have 30 days from the date of purchase to initiate your return! As long as there’s 50% of the product remaining and you still have the original packaging, you will receive a full refund.
For products purchased on our website, follow these steps:
- Click here to fill out an online return request with a copy of your original receipt.
- After we verify your purchase, we will email you a shipping label.
- Once you send us the unused portion in its original packaging, we will issue a refund of the purchase price. It should be processed within 4 - 5 business days.
For products purchased on Amazon.com, please follow Amazon’s return policy to obtain your refund.
And that’s it!
Biorepair®’s 60-Day Money Back Guarantee
We understand that good things take time, including the thickening power of our Biorepair® formulas. These products may need a bit more time to work their magic, so our Biorepair® Thicken Shampoo, Conditioner, Scalp Serum, and Blow Dry Spray get an additional 30 days of return time.
Click here to initiate a Biorepair® return, then follow the same steps as above!
Find Your Perfect Formula
Investing in new hair products is serious business. Nervous about finding the perfect match?
Our Hair Quiz is here to help! Everyone has different hair needs, desires, and goals, so this quick questionnaire will generate a custom recommendation just for you. It’ll ask for your hair type and what you hope you achieve with your routine.
It only takes a minute or two to receive your results, so we always suggest taking our Hair Quiz when searching for a new formula.
With vibrant color and a routine you love, nothing can stand between you and drop-dead gorgeous hair!
We’ll continue sharing the latest from Colorproof over on Instagram and TikTok (@colorproofhair), but more importantly, we want to hear your success stories! Share yours with the hashtag #ColorproofHair so we can send our virtual kudos.
Cheers, everyone!
Xx,
Colorproof