Shipping policy

SHIPPING COSTS & DELIVERY TIMES

Standard orders must be placed by 11:59 PM PST to start processing the next day. Processing time usually takes 1 business day, and orders will generally arrive within 3-5 business days from when the order is processed. Expedited orders must be placed by 9:00 AM PST to start processing the same day and will arrive based on the transit time of the selected service. Delivery times are based on orders placed between Monday – Friday. If your order contains a hazmat item, it will ship ground (2 – 8 days total delivery time). Learn more about Restricted Hazardous Items in the section below.


Colorproof offers FREE STANDARD SHIPPING on all U.S. merchandise orders $75 and over (excluding taxes and certain restrictions). Select items considered hazardous materials are restricted and must be shipped with Ground Service. Orders $75 and over always ship Standard for free—no promotion code needed. There is a fee for standard shipping for shipments totaling less than $75. Our standard shipping option is Standard 3-Day shipping for most locations, with delivery times varying depending on locations.


HAWAII, ALASKA & PUERTO RICO

Regretfully, we cannot ship orders to Hawaii, Alaska & Puerto Rico. At this time, we only offer shipping to the continental United States.


P.O. BOX

If you are shipping to a U.S. P.O. Box, we offer USPS Priority free on orders $75 and over. If your shipment contains restricted items, unfortunately, we cannot deliver to a P.O. Box at this time. All restricted (Hazmat) items must be shipped via UPS Ground.


INTERNATIONAL SHIPPING

We apologize, however at this time, we only offer shipping to the continental United States. For information on buying our products outside of the continental United States and those included states, please contact info@Colorproof.com.


APO/FPO/DPO MILITARY ADDRESSES

All shipments to APO, FPO, and DPO addresses are sent via USPS Priority. Due to military handling time, delivery to some destinations may take up to 21 days.


For additional restrictions to APO, FPO, and DPO addresses (See Restricted Hazardous Items section below).


MULTIPLE SHIPPING ADDRESSES

At this time, we can only ship to one address per order.


RESTRICTED HAZARDOUS ITEMS

Certain items considered hazardous materials include aerosols and alcohol-based products (e.g., pressurized spray cans, hairspray, etc.), are restricted and required by the U.S. Department of Transportation to be shipped by ground-only transport due to air transport restrictions and regulations. For these shipments, we utilize UPS. Regrettably, these items cannot be shipped to P.O. Box Addresses, Alaska, Guam, Hawaii, Puerto Rico, the Virgin Islands, or APO/FPO/DPO.


BUSINESS DAYS & HOLIDAYS

All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout, if the order is placed after the cut-off time, it will be processed the following business day.


Packages do not ship from our distribution centers on weekends or the following US holidays:

New Year’s Day
Martin Luther King Jr. Day
President's Day
Memorial Day
4th of July
Labor Day
Columbus Day
Veteran's Day
Thanksgiving
Christmas


TRACKING ORDERS

When your order is ready to be shipped, you will receive a shipment confirmation email. The majority of our orders are shipped within 1-2 business days after the order has been placed. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number provided in the email. To track an order on Colorproof.com, visit the My Account area and click on the order number. You will need to sign in to access your account information.