Returns

SUPERIOR COLOR PROTECTION. GUARANTEED®

ColorProof products are guaranteed to provide unsurpassed color protection or your money back. If within 30 days of the date of purchase you have been exclusively using one of our products and are not satisfied with the performance, we will provide you with a full refund so long as there’s at least 50% of the product remaining.

For products purchased through Amazon.com, please follow Amazon’s return policy to obtain your refund.

Please follow the return instructions below:

1. Fill out an online return request and upload a copy of your original receipt showing the purchase date.

2. ColorProof will verify your purchase and send you a shipping label via email to return the unused portion in its original packaging along with the receipt.

3. Once received, we will issue a refund of the purchase price (less shipping & handling).

Please allow 4 – 5 business days to process your return.

Due to the recent ‘Stay-at-home’ order in the state of California, our customer service team will be working from home until the order is lifted. Because of this, all refunds will be honored upon our return to the office. We appreciate your understanding and patience during this time.

60

BIOREPAIR-8® 60-DAY MONEY BACK GUARANTEE

With BioRepair-8® Anti-Thinning Scalp & Hair Therapy System, your complete satisfaction is guaranteed or your money back. If within 60 days of the date of purchase, you have been exclusively using the products and are not satisfied, follow the return instructions above to receive a full refund. (less shipping & handling)